Privacy policy
Last updated: July 8, 2026
KORFORM Ltd ("KORFORM™", "we", "us" or "our") operates this store and website, including all related information, content, features, tools, products and services (the "Services"). KORFORM™ is powered by Shopify, which enables us to provide these Services securely and efficiently.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through our Services, or otherwise communicate with us.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection and handling of personal information.
By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to "personal information", we mean information that identifies you or can reasonably be linked to you. This may include:
- Contact details (name, billing and shipping address, email address and telephone number).
- Payment information (payment method, transaction details and payment confirmations).
- Account information (login credentials, preferences and account settings).
- Order information (items viewed, purchased, exchanged or returned).
- Device and usage information (IP address, browser type, device information and website activity).
- Communications you send to our customer support team.
How We Collect Information
We collect information:
- Directly from you when you place an order, create an account or contact us.
- Automatically through cookies and similar technologies when you use our website.
- From trusted third-party partners such as Shopify, payment providers, logistics providers and analytics services.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders.
- Provide customer support.
- Process returns and exchanges.
- Communicate with you regarding your purchases.
- Improve and personalise your shopping experience.
- Send marketing communications where you have given consent.
- Detect and prevent fraud and protect our business.
- Comply with legal and regulatory obligations.
How We Share Information
We may share your information:
- With Shopify, our e-commerce platform provider.
- With payment providers, shipping partners, technology providers and analytics services that help us operate our business.
- Where required by law or to comply with legal obligations.
- In connection with a business transaction such as a merger, acquisition or restructuring.
Shopify processes personal information in accordance with its own Privacy Policy.
Children's Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
Data Security & Retention
We take appropriate technical and organisational measures to protect your personal information.
While no system is completely secure, we work with trusted providers such as Shopify that maintain high standards of security and data protection.
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations and resolve disputes.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications.
To exercise any of these rights, please contact us using the details below.
International Transfers
Your personal information may be transferred to and processed in countries outside your own, including where Shopify or our service providers operate.
Where required, we use appropriate safeguards to protect your personal information in accordance with applicable data protection laws.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements or the Services we provide.
The latest version will always be available on this page and will include the "Last updated" date shown above.
Contact
For any questions regarding this Privacy Policy or your personal information, please contact us:
Email: support@korform.com
KORFORM Ltd
Company No. 17323709
Registered Office:
1 Cabot House
Compass Point Business Park
St Ives
Cambridgeshire
PE27 5JL
England